How to Fix 012-213 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

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012-213 Stacker Tray Lower Limit Failure RAP

BSD-ON: BSD 13.15 Office Finisher LX Stacker Tray Control

012-213 Stacker descended lower than normal levels, below low limit height.

Initial Actions

• Check for obstructions under the tray.
• Check the operation of the stack height sensor, PL 13.27 actuators.
• Check the tray raise/lower mechanism for damage or contamination.

Procedure

1. Enter dC330 code 012-264. Actuate the stack height sensor 1. The display changes. If YES, go to 9. If NO, go to 2.

2. Check the wiring between J8873 pin 2 and P/J8988 pin 17 for an open or short circuit, or a loose or damaged connector. The wiring is good. If YES, go to 4. If NO, go to 3.

3. Reconnect or repair as necessary.

4. Measure the voltage between P/J8988 pins 16 and 18 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 6. If NO, go to 5.

5. Install a new finisher PWB, PL 13.45 Item 2.

6. Measure the voltage between P/J8988 pin 17 on the finisher PWB and ground. Actuate the stack height sensor 1. The voltage changes. If YES, go to 8. If NO, go to 7.

7. Install a new stack height sensor 1, PL 13.27 Item 16.

8. Install a new finisher PWB, PL 13.45 Item 2.

9. Enter dC330 code 012-265. Actuate the stack height sensor 2. The display changes. If YES, go to 17. If NO, go to 10.

10. Check the wiring between J8874 pin 2 and P/J8988 pin 20 for an open or short circuit, or a loose or damaged connector. The wiring is good. If YES, go to 12. If NO, go to 11.

11. Reconnect or repair as necessary.

12. Measure the voltage between P/J8988 pins 19 and 21 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 14. If NO, go to 13.

13. Install a new finisher PWB, PL 13.45 Item 2.

14. Measure the voltage between P/J8988 pin 20 on the finisher PWB and ground. Actuate the stack height sensor 2. The voltage changes. If YES, go to 16. If NO, go to 15.

15. Install a new stack height sensor 2, PL 13.27 Item 16.

16. Install a new finisher PWB, PL 13.45 Item 2.

17. Enter dC330 code 012-263. Manually rotate the encoder, PL 13.15 Item 19 to actuate the stacker encoder sensor. The display changes. If YES, go to 25. If NO, go to 18.

18. Check the wiring between J8875 pin 2 and P/J8988 pin 23 for an open or short circuit, or a loose or damaged connector. The wiring is good. If YES, go to 20. If NO, go to 19.

19. Reconnect or repair as necessary.

20. Measure the voltage between P/J8988 pins 22 and 24 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 22. If NO, go to 21.

21. Install a new finisher PWB, PL 13.45 Item 2.

22. Measure the voltage between P/J8988 pin 23 on the finisher PWB and ground. Manually rotate the encoder, PL 13.15 Item 19 to actuate the stacker encoder sensor. The voltage changes. If YES, go to 24. If NO, go to 23.

23. Install a new stacker encoder sensor, PL 13.15 Item 32.

24. Install a new finisher PWB, PL 13.45 Item 2.

25. Enter dC330 code 012-262. Actuate the stacker paper sensor, PL 13.15 Item 32. The display changes. If YES, go to 33. If NO, go to 26.

26. Check the wiring between J8872 pin 2 and P/J8988 pin 14 for an open or short circuit, or a loose or damaged connector. The wiring is good. If YES, go to 28. If NO, go to 27.

27. Reconnect or repair as necessary.

28. Measure the voltage between P/J8988 pins 13 and 15 on the finisher PWB. The voltage is approximately +5VDC. If YES, go to 30. If NO, go to 29.

29. Install a new finisher PWB, PL 13.45 Item 2.

30. Measure the voltage between P/J8988 pin 14 on the finisher PWB and ground. Actuate the stacker paper sensor. The voltage changes. If YES, go to 32. If NO, go to 31.

31. Install a new stacker paper sensor, PL 13.15 Item 32.

32. Install a new finisher PWB, PL 13.45 Item 2.

33. Install a new finisher PWB, PL 13.45 Item 2.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782


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