How to Fix 016-400 016-402 016-427 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
Posted by Xwk Tech on
016-400, 402, 427, 429 802.1x Authentication Failure RAP
016-400 802.1x Authentication error (incorrect user name or password). The user name or password that has been set in the machine is incorrect. The settings are different from those in the authentication device switch that is physically connected to the machine via the network.
016-402 802.1x authentication time-out (there was no response signal from the authentication device). The authentication was timed-out because there was no response signal from the authentication device switch that is physically connected to the machine via the network.
016-427 802.1x authentication failure (network 2).
016-429 802.1x authentication failure by timing out (network 2).
Procedure
Advise the customer to:
1. Enter the correct user name or password for 802.1x authentication from the machine panel.
2. Check the switch settings and network connections of the authentication device switch that is physically connected to the machine via the network and connect it correctly.
3. Check the settings in the Authentication Device switch that is physically connected to the machine via the network.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
016-400 802.1x Authentication error (incorrect user name or password). The user name or password that has been set in the machine is incorrect. The settings are different from those in the authentication device switch that is physically connected to the machine via the network.
016-402 802.1x authentication time-out (there was no response signal from the authentication device). The authentication was timed-out because there was no response signal from the authentication device switch that is physically connected to the machine via the network.
016-427 802.1x authentication failure (network 2).
016-429 802.1x authentication failure by timing out (network 2).
Procedure
Advise the customer to:
1. Enter the correct user name or password for 802.1x authentication from the machine panel.
2. Check the switch settings and network connections of the authentication device switch that is physically connected to the machine via the network and connect it correctly.
3. Check the settings in the Authentication Device switch that is physically connected to the machine via the network.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782