How to Fix 093-335 to 093-338 093-916 093-970 to 093-972 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?

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093-335 to 093-338, 093-916, 093-970 to 093-972 Toner CRUM Communication Error RAP

BSD-ON: BSD 9.6 Toner Cartridge Life Control (Y, M), BSD 9.7 Toner Cartridge Life Control (C, K).

093-335 Black toner CRUM authentication IC communication error.
093-336 Yellow toner CRUM authentication IC communication error.
093-337 Magenta toner CRUM authentication IC communication error.
093-338 Cyan toner CRUM authentication IC communication error.
093-916 Black Toner cartridge CRUM is not installed in the predetermined position.
093-970 Yellow toner cartridge CRUM is not installed in the predetermined position.
093-971 Magenta toner cartridge CRUM is not installed in the predetermined position.
093-972 Cyan toner cartridge CRUM is not installed in the predetermined position.

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

1. Switch off, then switch on the machine, GP 10.
2. Remove, then reinstall the toner cartridge.
3. Check the toner cartridge CRUM connector for damage and contamination. Use a dry cloth to wipe the joining terminal between the toner cartridge CRUM PWB and the connector assembly.
4. Check the wiring between the drive PWB Yellow/Magenta connector ( P/J412) or Black/Cyan connector ( P/J411) and the cyan ( P/J114), magenta ( P/J115), yellow ( P/J116), or black ( P/J113), toner CRUM connector assembly for an open circuit, short circuit or poor contact.
5. If the fault persists, replace a new cartridge CRUM (toner chip or drum chip) listed as below or install new components as necessary:

• Toner cartridge:

– Black toner cartridge, PL 90.05 Item 13.
– Yellow toner cartridge, PL 90.05 Item 10.
– Magenta toner cartridge, PL 90.05 Item 11.
– Cyan toner cartridge, PL 90.05 Item 12.

• Toner CRUM connector assembly:

– Black CRUM connector assembly, PL 90.15 Item 7.
– Yellow CRUM connector assembly, PL 90.15 Item 10.
– Magenta CRUM connector assembly, PL 90.15 Item 9.
– Cyan CRUM connector assembly, PL 90.15 Item 8.

• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

106R03741 106R03744 106R03743 106R03742
106R03757 106R03760 106R03759 106R03758
106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

106R03749 106R03752 106R03751 106R03750
106R03745 106R03748 106R03747 106R03746
106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

106R03733 106R03736 106R03735 106R03734

Drum Chip:

113R00780 113R00782


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