GP 4 How to Download Software for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
Posted by Xwk Tech on
Purpose
To provide machine software information and explain the software loading procedures.
NOTE: A video of this procedure is available on the EDOC. The video is accessible from the Library menu on the Service Interface.
Obtaining Machine Software
The firmware download manager tool (FWDLMgr.exe) and the device firmware file (.bin) can be downloaded from the Xerox.com, Product Support & Drivers page.
Procedure
Four methods are available to download the machine software:
1. Software Loading via the Special Boot Menu
2. Software Loading via the Embedded Web Server
3. Software Download via the USB Port
4. Software Download via the Network Port (Port 9100)
Software Loading via the Special Boot Menu
NOTE: A video of this procedure is available on the EDOC. The video is accessible from the Library menu on the Service Interface.
1. Download the firmware (.bin) file, refer to Obtaining Machine Software.
2. Create a folder named ‘DWLD’ on the USB memory device.
3. Store the software download file (.bin) in the ‘DWLD’ folder
4. Switch off the machine, GP 10. Insert the USB memory device.
5. Enter special boot mode, GP 22. Select Download Mode on SPECIAL BOOT MENU 1/3, then touch YES. The UI will display SW update progress. The machine will eventually reboot.
CAUTION: Do not switch off the printer until the reboot is complete. The printer will reboot after the download is complete.
6. After the reboot, a Software Upgrade Report will print. Remove the USB memory device.
Software Loading via the Embedded Web Server
There are three options available for updating the software via the Embedded Web Page:
• Check Now
• Periodic Updates
• Updates with File Specified
Check Now
Use this feature to check for software updates.
Perform the steps that follow:
1. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
2. Touch Check Now.
Periodic Updates
Use this feature setup the device to check periodically (daily, weekly, monthly) for software updates.
Perform the steps that follow:
1. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
2. Under the Check Automatically banner, use to pull down menu to set “When should the
Device check for updates?” to Never, Daily, Weekly or Monthly.
Updates with File Specified
Perform the steps that follow:
1. Download the firmware (.bin) file, refer to Obtaining Machine Software.
2. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
3. Under the Update with File Specified banner, touch Select.
4. Browse to where the firmware file (.bin) is located. Select the (.bin) file, then touch Install Now.
Software Download via the USB Port
Perform the steps that follow:
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and firmware (.bin) to an appropriate file location on the PWS. Refer to Obtaining Machine Software.
2. Connect a USB cable (type A/B) from the PWS to the machine.
3. Double click on FWDLMgr.exe to run the firmware download manager tool.
4. Touch Agree on the Firmware Update Tool (License).
5. The Printer Model And File Selection window will open. From the pull down menu, select the printer model, then browse to where the firmware file (.bin) is located. Double-click the (.bin) file then select Add, then select Next.
6. The Communication Interface Selection window will open. Select USB Port, then select Next.
7. The software update status appears on the Update in Progress screen.
CAUTION: Do not switch off the machine until the reboot is complete. The machine will reboot after the download is complete.
8. When the update is complete, the Result window will open. Touch complete. The machine will reboot, and a Software Upgrade Report will be printed.
Software Download via the Network Port (Port 9100)
Perform the steps that follow:
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and firmware (.bin) to an appropriate file location on the PWS. Refer to Obtaining Machine Software.
2. Switch off the machine, GP 10.
3. Disconnect the ethernet cable from the machine. Connect an ethernet crossover cable from the PWS network port to the machine network port. Refer to GP 25 Ethernet Crossover Cable Setup.
4. Switch on the machine, GP 10. When the machine reaches the Ready state, print a configuration report, GP 14.
5. Ensure the IP address (refer to the configuration report) of the machine can be pinged from the PWS:
a. Open a command window (CMD):
• Select Start and in the Search box above the Start button, type CMD, then press Enter.
b. In the Command window (where the blinking cursor is) type ping. Press the space bar once, then enter the IP address of the device. Press Enter.
c. If the ping command is successful, the device will reply four times. This should not take more than two or three seconds.
d. If the ping command times out, or responds with ‘host unreachable’, check the IP address that was entered. If the IP address is correct, contact 2nd level support.
6. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
7. Double click on FWDLMgr.exe to run the firmware download manager tool.
8. Touch Agree on the Firmware Update Tool (License).
9. The Printer Model And File Selection window will open. From the pull down menu, select the printer model, then browse to where the firmware file (.bin) is located. Double-click the (.bin) file then touch Add and then touch Next.
10. The Communication Interface Selection window will open. Select Network (Port9100), then touch Next.
11. The Printer Specification window will open. Specify the printer to be updated (entering the IP address is the best method). Touch Next to start the software download.
12. The software update status appears on the Update in Progress screen.
CAUTION: Do not switch off the machine until the reboot is complete. The machine will reboot after the download is complete.
13. When the update is complete, the Result window will open. Touch complete. The machine will reboot, and a Software Upgrade Report will be printed.
**This procedure is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
To provide machine software information and explain the software loading procedures.
NOTE: A video of this procedure is available on the EDOC. The video is accessible from the Library menu on the Service Interface.
Obtaining Machine Software
The firmware download manager tool (FWDLMgr.exe) and the device firmware file (.bin) can be downloaded from the Xerox.com, Product Support & Drivers page.
Procedure
Four methods are available to download the machine software:
1. Software Loading via the Special Boot Menu
2. Software Loading via the Embedded Web Server
3. Software Download via the USB Port
4. Software Download via the Network Port (Port 9100)
Software Loading via the Special Boot Menu
NOTE: A video of this procedure is available on the EDOC. The video is accessible from the Library menu on the Service Interface.
1. Download the firmware (.bin) file, refer to Obtaining Machine Software.
2. Create a folder named ‘DWLD’ on the USB memory device.
3. Store the software download file (.bin) in the ‘DWLD’ folder
4. Switch off the machine, GP 10. Insert the USB memory device.
5. Enter special boot mode, GP 22. Select Download Mode on SPECIAL BOOT MENU 1/3, then touch YES. The UI will display SW update progress. The machine will eventually reboot.
CAUTION: Do not switch off the printer until the reboot is complete. The printer will reboot after the download is complete.
6. After the reboot, a Software Upgrade Report will print. Remove the USB memory device.
Software Loading via the Embedded Web Server
There are three options available for updating the software via the Embedded Web Page:
• Check Now
• Periodic Updates
• Updates with File Specified
Check Now
Use this feature to check for software updates.
Perform the steps that follow:
1. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
2. Touch Check Now.
Periodic Updates
Use this feature setup the device to check periodically (daily, weekly, monthly) for software updates.
Perform the steps that follow:
1. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
2. Under the Check Automatically banner, use to pull down menu to set “When should the
Device check for updates?” to Never, Daily, Weekly or Monthly.
Updates with File Specified
Perform the steps that follow:
1. Download the firmware (.bin) file, refer to Obtaining Machine Software.
2. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
3. Under the Update with File Specified banner, touch Select.
4. Browse to where the firmware file (.bin) is located. Select the (.bin) file, then touch Install Now.
Software Download via the USB Port
Perform the steps that follow:
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and firmware (.bin) to an appropriate file location on the PWS. Refer to Obtaining Machine Software.
2. Connect a USB cable (type A/B) from the PWS to the machine.
3. Double click on FWDLMgr.exe to run the firmware download manager tool.
4. Touch Agree on the Firmware Update Tool (License).
5. The Printer Model And File Selection window will open. From the pull down menu, select the printer model, then browse to where the firmware file (.bin) is located. Double-click the (.bin) file then select Add, then select Next.
6. The Communication Interface Selection window will open. Select USB Port, then select Next.
7. The software update status appears on the Update in Progress screen.
CAUTION: Do not switch off the machine until the reboot is complete. The machine will reboot after the download is complete.
8. When the update is complete, the Result window will open. Touch complete. The machine will reboot, and a Software Upgrade Report will be printed.
Software Download via the Network Port (Port 9100)
Perform the steps that follow:
1. Download the appropriate firmware download manager tool (FWDLMgr.exe) and firmware (.bin) to an appropriate file location on the PWS. Refer to Obtaining Machine Software.
2. Switch off the machine, GP 10.
3. Disconnect the ethernet cable from the machine. Connect an ethernet crossover cable from the PWS network port to the machine network port. Refer to GP 25 Ethernet Crossover Cable Setup.
4. Switch on the machine, GP 10. When the machine reaches the Ready state, print a configuration report, GP 14.
5. Ensure the IP address (refer to the configuration report) of the machine can be pinged from the PWS:
a. Open a command window (CMD):
• Select Start and in the Search box above the Start button, type CMD, then press Enter.
b. In the Command window (where the blinking cursor is) type ping. Press the space bar once, then enter the IP address of the device. Press Enter.
c. If the ping command is successful, the device will reply four times. This should not take more than two or three seconds.
d. If the ping command times out, or responds with ‘host unreachable’, check the IP address that was entered. If the IP address is correct, contact 2nd level support.
6. Log in as an administrator via the Embedded Web Server. Ensure that software Update is set to Enable (Home/System/Software Update/Enable).
7. Double click on FWDLMgr.exe to run the firmware download manager tool.
8. Touch Agree on the Firmware Update Tool (License).
9. The Printer Model And File Selection window will open. From the pull down menu, select the printer model, then browse to where the firmware file (.bin) is located. Double-click the (.bin) file then touch Add and then touch Next.
10. The Communication Interface Selection window will open. Select Network (Port9100), then touch Next.
11. The Printer Specification window will open. Specify the printer to be updated (entering the IP address is the best method). Touch Next to start the software download.
12. The software update status appears on the Update in Progress screen.
CAUTION: Do not switch off the machine until the reboot is complete. The machine will reboot after the download is complete.
13. When the update is complete, the Result window will open. Touch complete. The machine will reboot, and a Software Upgrade Report will be printed.
**This procedure is from Xerox Service Manual. All brand names and trademarks are their respective owner's property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782